Docsusing paymentclaims.ai

How the product works, screen by screen

What each screen does, what it expects from you, and what it does with what you give it. The companion to the help guides, which explain the claiming process itself.

  • 3 sections
  • Reviewed 31 Aug 2026

Getting started

Five things, in order. Each one exists because the next depends on it.

The shortest path from an empty account to a served claim. Have your ABN or NZBN, a trading address, one contract you are about to claim against, and the head contractor's details to hand.

  1. STEP 1 OF 5

    An organization

    The billing boundary, and where members live.

  2. STEP 2 OF 5

    A company

    The trading entity that serves the claim.

  3. STEP 3 OF 5

    A counterparty

    Whoever owes you. The registry fills the rest in.

  4. STEP 4 OF 5

    The contract

    Items, retention terms, how often you may claim, and its jurisdiction.

  5. STEP 5 OF 5

    The claim

    Drafted from the contract. You confirm the period and serve.

Two sets, one site

A question about this product

You are in the right place.

Where a page here uses a statutory word, it links to the guide that defines it rather than defining it again. There is one explanation of each statutory concept on this site, and it lives in the guides.

A question about the law or the process

That is the guides.

What a payment claim is, what a payment schedule has to contain, how retention works, and what the deadlines are where your contract is.

Payment claiming explained